support@helendor.org
Work schedule: twenty-four hours a day, no weekends and no breaks

FAQ

How to make an exchange?
You do not need to register to exchange at the service. On the main page you need to choose the direction of the exchange, enter the amount of the exchange, and then follow the instructions that are provided for each direction of the exchange.

What mode does the exchanger work in?
We work 24 hours a day.

How long will it take to process your request?
Request is processed within 1-5 minutes after receiving the money to our purse.

Why does the exchange rate of Cryptocurrency change frequently on our website?
Cryptocurrency exchange rate at the exchange service changes every 1 minute and depends on many factors. The main ones are: rate of cryptocurrency on international exchanges, amount of reserves at our service, demand and supply of Cryptocurrencies, dollar-ruble, euro-ruble, dollar-euro exchange rates.

What are your commissions?
The commissions of our service are already included in the exchange rate and are displayed at the stage of order placement, including the payment system transfer fee.